Identity and access management

Modernise banking IAM with configurable authentication, access, and security controls that adapt to your bank’s journeys, policies, and technology environment.

Secure Customer Identity Lifecycle

End-to-end coverage of registration, verification, profile management, and account lifecycle for retail and business customers. Built on a single identity store that keeps customer data consistent across channels.

Frictionless Authentication

Password, OTP, biometric, passkey, and push authentication out of the box. Customers move seamlessly from sign-up to sign-in using familiar authentication methods, while the bank controls which factors apply at each step.

Adaptive Risk & Fraud Controls

Device profiling, risk scoring, and step-up authentication adapt to each transaction. High-risk activity is challenged or blocked without friction on low-risk journeys.

Open Standards for Integration

OAuth 2.0, OpenID Connect, SAML, WebAuthn/FIDO2, and DPoP let the bank federate staff identity, enable B2B and open-banking partners, and avoid proprietary lock-in.

Consent & Open Banking Readiness

Customers grant, refresh, and revoke third-party consents through standards-based flows. The bank controls scopes and validity to meet local open-banking mandates.

Compliance-Grade Auditability

Every authentication, authorisation, and identity change is published to a Security Information and Event Management (SIEM) system in an industry-standard format for fraud analytics, regulator reviews, and audit trails.

Intelligent decisioning orchestration

Bring verification, decisioning, and workflow orchestration together in one configurable layer, so banks can automate customer journeys while retaining control over policy, risk, and integration.

Embedded in the Journey

Decisioning runs natively inside audax Origination, so eligibility checks, credit assessments, and risk rules execute in-flow during applications rather than as separate batch steps.

Business-Configurable

Decision rules and thresholds can be changed by business/support teams through audax Operations configuration management, so policy changes ship without code releases.

AI- and Data-Driven

Leverages bureau data, behavioural signals, and AI models (including biometric and document-extraction outputs) to power automated approvals; Audax cites this as a key enabler of two-minute account opening in deployments like BukaTabungan.

Compliance-As-Code by Default

Audit, regulatory checks, and policy guardrails are encoded into the decision flow itself, reflecting Audax's "compliance is a given" architectural stance inherited from its Standard Chartered origins.

One Flow, Many Methods

Combines document capture, biometric facial recognition, liveness, and national-ID validation (e.g. Indonesia's E-KTP) into a single verification step rather than stitched-together point tools.

Local-Connector Model

Plugs into in-country bureaus, ID schemes, and sanctions/PEP providers via local connectors, so the same verification framework adapts market-by-market without re-platforming.

Issues Banks Face Today

  • Fragmented identity experiences
  • Weak or outdated authentication
  • Open banking mandate
  • Upgrade requires IAM migration
  • Rigid decisioning logic
  • Complex regulatory requirements

How audax can help

audax layers configurable IAM and intelligent orchestration over existing systems to strengthen control without forcing migration.

Control Every Identity Journey

Apply authentication, MFA, step-up, and access controls consistently across channels while keeping policies centrally configurable.

Upgrade Without IAM Migration

Federate with your existing IdP and security infrastructure through open standards, so banks can add modern IAM capabilities without migrating their entire identity estate.

Orchestrate Every Decision

Combine identity, risk, verification, data, and AI signals to automate real-time decisions and route customers through the right journey.

Shape what your customers experience next

Connect with our team to explore how audax can support your modernisation priorities, or request a personalised demo of our platform.

Get In Touch
an office lady speaking on the phone and using her laptop