Acquire and onboard customers
Built for banks modernising retail and SME customer acquisition, audax connects digital onboarding experiences with existing core banking, compliance, identity, and partner systems.
Build for complex banking landscapes
audax connects configurable onboarding journeys across channels, partners, and multiple cores, while maintaining one unified customer view.
Onboarding
Fully Digital Onboarding
Seamless, end-to-end digital journeys for retail and business customers across all channels — from product selection and application intake through identity verification, due diligence, and account activation.
Regulatory Compliance
Embedded KYC/KYB verification workflows, name screening, beneficial ownership checks, and configurable approval steps ensure every onboarding meets regulatory and bank-specific compliance standards.
Unified Party Management
A single party master for individuals and businesses — covering profiles, prospects, addresses, contacts, documents, relationships, and deduplication — synchronised with the bank's core systems to eliminate duplicates and maintain data accuracy.
Document & Identity Processing
Secure document capture, storage, OCR-based data extraction, malware scanning, and identity document validation reduce manual effort and accelerate the onboarding journey.
Product Catalogue & Selection
Present the bank's product offerings with descriptions, fees, FAQs, and side-by-side comparisons so customers can make informed decisions before starting an application.
Configurable Workflows & Integration
Configurable origination workflows, business partner integration, and partner/vendor adapters give banks full control over journey logic, third-party connections, and process customisation without code changes.
Use Cases
audax combines digital origination and party management to deliver configurable end-to-end onboarding, identity verification, compliance screening, account creation, and a single trusted party master across individuals, businesses, prospects, and relationships, reducing time-to-account, duplication, and regulatory risk.
Issues Banks Face Today
- Fragmented onboarding
- Manual process in onboarding
- Constantly revolving regulations
- Rigid journey logic
- Dual core co-existence required
- Long processing time
How audax can help
Configure connected onboarding journeys, route accounts intelligently, and unify customer identities across your banking landscape.
Configure Every Journey
Adapt onboarding flows, rules, approvals, and integrations without rebuilding the experience.
Connect Every Channel
Let customers start, continue, and complete onboarding across channels through one connected journey.
Shape what your customers experience next
Connect with our team to explore how audax can support your modernisation priorities, or request a personalised demo of our platform.
