Maybank Islamic
See how banks and financial institutions transform with audax.
01
Customer Introduction
Maybank Islamic is the Islamic banking arm of the Maybank Group and a leading provider of Islamic financial products and services across Asia Pacific.
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Success Statement
audax is enabling Maybank Islamic to deliver a full suite of Islamic financial products through seamless digital channels, including paperless, real-time onboarding, efficient account management, and instant access to digital banking services. The aims to enable Maybank Islamic to redefine customer experience across Malaysia, Singapore, Indonesia, and the Philippines with inclusive and Shariah compliant digital banking solutions.
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The Challenge
Maybank Islamic needed to accelerate digital transformation while preserving the faith-based principles and requirements of Islamic finance. The challenge was not only to modernise channels, but to do so in a way that supported inclusive, compliant, and regionally scalable digital services across multiple Southeast Asian markets where requirements vary.
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The Solution
audax’s scalable, cloud-native platform is being used to help Maybank Islamic deliver paperless onboarding, real-time access to services, and modern account management capabilities through digital channels. Powered on AWS infrastructure, the solution is intended to provide rapid, secure, and reliable deployment while aligning with the specific requirements of Islamic finance.
Partnering with audax and AWS marks a significant milestone in our journey to build global Islamic banking leadership. This collaboration underscores our commitment to delivering customer-first solutions that are seamless, inclusive, and fully compliant with Islamic finance principles, in line with Maybank’s M25+ strategy. We are confident that audax’s expertise and AWS’s secure cloud infrastructure will empower us to better serve our customers and drive growth across Southeast Asia’s rapidly expanding Islamic finance sector.
Maybank Islamic CEO
The Results
Maybank Islamic now boasts a stronger digital foundation to serve customers across priority Southeast Asian markets with faster, more inclusive, and Shariah-compliant digital banking services.
Shape what your customers experience next
Connect with our team to explore how audax can support your modernisation priorities, or request a personalised demo of our platform.
